A.2.2 Scope the problem
Use the Configuration Manager (see §3.2 Editing
files with the Configuration Manager) to check the configurations
in use. If any settings in “local’ configuration files in
%OMSYSHOME%\d2g\local subdirectories
might affect the test case, copy those settings into your project configuration
file, and see if that fixes the problem. Otherwise, consider the following
questions:
- Do you get the same result each
time you try, or does the result vary?
- If you have machines with other
operating-system versions available, does the same thing happen on all
of them?
- Does it happen with all source
files, or only some? If only some, do the problem files have something
in common that other files do not?
Next: Document the
problem.
Previous Topic: A.2.1 If the
problem involves a crash
Next Topic: A.2.3 Document
the problem
Parent Topic: A.2 How to
request help
Sibling Topics:
A.2.1 If the
problem involves a crash
A.2.3 Document
the problem
A.2.4 Package
the problem
A.2.5 Send
the package to Omni Systems