A.1.5 Check
your version of DITA2Go
If you are using DITA2Go, do
the following:
- In
a text editor, open an output file (.htm or .rtf or .dita or .ent) that
you created with DITA2Go, and find a line near the top of the
file that shows the DITA2Go version and build numbers. The line
you want looks like this:
HTML/XML:
|
<!-- generated by DCL filter dwhtm,
Ver 4.0 x002 h289 -->
|
RTF:
|
{\info {\doccomm DCL filter dwrtf, Ver
4.0 x002 r297}}
|
Table A-1
lists the build numbers underlined in these examples.
- Go
to the DITA2Go Web site:
http://www.dita2go.com/
Navigate to Downloads > Basic
Software > Components, and check the build numbers on the archived
DLL files. For example:
File
|
Size
|
Description
|
Last updated
|
drxml002.zip
|
215k
|
DITA input module
|
01-Jun-2010
|
dwrtf295.zip
|
251k
|
RTF output module
|
01-Jun-2010
|
dwhtm289.zip
|
421k
|
HTML/XML output module
|
01-Jun-2010
|
- Compare
the number on each DLL archive file with the build numbers you found
in your output, as shown in Table A-1.
- If
the build number on a DLL archive is higher than the corresponding build
number in your output file, obtain and install the current update; see
§1.4 How
to update DITA2Go. Then try the conversion again.
- If
you think you have all the latest DLLs, but a build number in the output
file does not agree, there might be an old copy somewhere on your system,
typically in \windows\system
or \windows\system32.
Find and delete the old copy, then download an updated copy and unzip
it in %OMSYSHOME%\common\bin.
- If
you still encounter the problem, check whether later beta versions of
any DLLs are available on the DITA2Go Web site:
http://www.dita2go.com/
Navigate to Downloads > Basic
Software > Beta Components, and check the four-part numbers in
the descriptions of the DLL files. The first two parts are the product
version, third part the build number, and fourth is the beta version,
zero for the released DLL, incremented for each beta build. For example:
File
|
Size
|
Description
|
Last updated
|
drxml.dll
|
580k
|
DITA input module, 4.0.3.42
|
04-Jun-2012
|
dwrtf.dll
|
588k
|
RTF output module, 4.0.297.2
|
02-Jun-2012
|
dwhtm.dll
|
1052k
|
HTML/XML output module, 4.0.291.4
|
04-Jun-2012
|
- Compare
the third part of the number in each description with the build numbers
you found in your output, as shown in Table A-1.
If the fourth part is greater than zero, and the problem is due to a
defect in DITA2Go, the defect might have been corrected. See §1.4.2 Try
out DITA2Go beta executables.
Still no luck? See §A.2 How
to request help.
Previous Topic:
A.1.4 Check
path names, file names, and drive location
Next Topic:
A.2 How to
request help
Parent Topic:
A.1 Things
to check first
Sibling Topics:
A.1.1 Examine
your conversion log file
A.1.2 Check
your DITA2Go installation
A.1.3 Check
the DITA2Go User’s Guide
A.1.4 Check
path names, file names, and drive location
Table of Contents • Index