A.2.2 Scope
the problem
Use the Configuration Manager (see §3.2 Editing
files with the Configuration Manager) to check the configurations
in use. If any settings in “local’ configuration files in
%OMSYSHOME%\d2g\local
subdirectories might affect the test case, copy those settings into your
project configuration file, and see if that fixes the problem. Otherwise,
consider the following questions:
- Do
you get the same result each time you try, or does the result vary?
- If
you have machines with other operating-system versions available, does
the same thing happen on all of them?
- Does
it happen with all source files, or only some? If only some, do the problem
files have something in common that other files do not?
Next: Document the
problem.
Previous Topic:
A.2.1 If the
problem involves a crash
Next Topic:
A.2.3 Document
the problem
Parent Topic:
A.2 How to
request help
Sibling Topics:
A.2.1 If the
problem involves a crash
A.2.3 Document
the problem
A.2.4 Package
the problem
A.2.5 Send
the package to Omni Systems
Table of Contents • Index