dita2go.com

I have installed d2g_full_02.zip on a Windows XP Professional SP 3 (German) computer.

I keep getting the error message "DCL NT console driver has detected a problem..." when converting my own ditamap. No output is produced except for three files: onlinehelp.dcb, _d2html.ini and _d2g_log.txt. I can sucessfully convert the DTS HTML Demo project.

The _d2g_log.txt file contains the following information:

Wed Nov 02 09:57:42 2011
I1: Starting log for drxml, x002
I1: Opened XML file "D:\Configuration\DITA_Test\Sample6\onlinehelp.ditamap"
I1: Opened XML file D:\Configuration\DITA_Test\Sample6\onlinehelp.ditamap
I1: Opened XML file ../reference/variables.dita

I have read the Forum topic titled "Get a crash when converting" and tried to add a reply, because this is exactly the same error. However, it seems that the reply has not been accepted. So I started a new topic.

I have done what was recommended in the other topic, i.e. granted all permissions to files and folders for both the DITA files to be converted and the DITA2Go program files. I also added a user named "Jeder" (Everyone) and granted him the same permissions. All to no avail.

What am I missing?

The above test was made with the run option "Use ASCII DLL as: Neither". When I change this option to "Both", I get the above error message and, when I click OK, another one: "Error 13 running DLL drgpo.dll during... DLL missing". Indeed, this file does not exist in the omsys program directory. When I click OK, yet another error message comes up: "Error 12 running DLL dwhtm.dll during... Not a DLL". This file resides in the \common\bin directory.