Crash while creating RTF file
Fri, 10/04/2013 - 7:35am — Toshihiko Makita
Hi,
I tested DITA2Go with my data today.
However DCL console driver crashed in processing.
Here is the screen shot and sample data archive.
1. Project manager screen shot
https://box.yahoo.co.jp/guest/viewer?sid=box-l-3h6aczvbbdqga7cid4exhv52o...
or
2. Crash screen shot
https://box.yahoo.co.jp/guest/viewer?sid=box-l-3h6aczvbbdqga7cid4exhv52o...
or
3. test data archive
Hope this report is helpful to the improvement of your product.
Regards,
Toshihiko Makita
Thanks for comment, but...
Thank you for your comment. Unfortunately, we can't do anything about it with the info you provided.
1. Screen shots are utterly worthless. Please don't bother with them.
2. The .zip would have been nice, but the site is only Japanese, and I don't read Japanese. Google did to some degree, but not for the popup dialog. So we can't get the .zip. Pushing buttons at random didn't work.
Please look in the User's Guide, par. A.2, "How to request help", for what we *do* need. Then we can actually determine what the problem might be. But first, get the downloads oof the Betas on the download page, for drxml005a.zip and dwhtm293b.zip if you didn't already. They fix numerous small problems, including one involving nested topics (a very bad practice) that caused a crash. Thanks!
Sorry for your confusion...
But first, get the downloads oof the Betas on the download page, for drxml005a.zip and dwhtm293b.zip if you didn't already.
I tried to overwrite the new .dll files and run the conversion again. But the result did not changed at all.
2. The .zip would have been nice, but the site is only Japanese, and I don't read Japanese. Google did to some degree, but not for the popup dialog. So we can't get the .zip. Pushing buttons at random didn't work.
Sorry for your confusion. I sent an E-mail to info@omsys.com that contains the download URL in English.
Regards,
Download site unusable
Very funny. Following your link, the download site says:
Please read our Use Agreement.
The person who agreed to a use agreement can Download Files from File Box Page.
Of course, the Agreement is in Japanese. No, we do not agree.
If you cannot manage to send us the .zip as an attachment, as REQUIRED in the User's Guide par. D.3.5, "Send the package to Omni Systems", we cannot help you.
Please don't waste more of our time with these "download" sites. We will never use one.